Online banking has made managing our finances more convenient than ever before. But with this convenience comes risk. Cybercriminals are constantly devising new ways to infiltrate accounts and steal sensitive information. 

That is why it is important to be aware of the signs that your online bank account may be under a cyber-attack. Here are 10 red flags to watch out for:

  1. Unusual account activityThis could include unauthorized transactions, withdrawals, or transfers to unknown recipients.
  1. Password difficulties If you suddenly have trouble logging into your account with your usual password, it could be a sign that someone is trying to access it.
  1. Unexpected emails or texts Be wary of unsolicited emails or text messages that claim to be from your bank, especially if they ask for sensitive information or contain suspicious links.
  1. Changes in contact information – If your bank account’s contact information, such as email or phone number, is changed without your knowledge, it could be a sign of a cyber-attack. 
  1. Slow response from banking support If you have noticed a significant delay in receiving responses from your bank’s customer support team, it could be due to a cyber-attack.
  1. Unauthorized account access Some online banking platforms provide notifications or alerts whenever someone logs into your account from a new device or location. If you receive such notifications and have not authorized the access, it could be a clear indication of a cyber-attack.


  1. Disabled security features Cyber attackers might attempt to compromise your account by disabling security features like two-factor authentication or changing security questions. If these features become inactive without your knowledge, take immediate action.
  1. Unexpected pop-ups or ads Be cautious when encountering unexpected pop-ups or ads while accessing your online banking account. These could be attempts to install malware on your device, potentially compromising your account security. 
  1. Unfamiliar apps or software If you notice any new and unfamiliar applications or software installed on your devices, it might be a result of a cyber-attack. Malicious software can capture your login credentials and send them to the attackers.
  1. Irregular account statements Monitor your bank account statements regularly. Discrepancies in the account balance, missing transactions, or duplicate entries could indicate fraudulent activity.


What to Do If You Suspect an Attack 


If you notice any of these signs, it is important to act quickly to protect your online bank account and personal information. Here are some immediate steps you should take: 

  • Contact your bank. Reach out to your bank’s customer support immediately to report any suspicious activity and get guidance on securing your account.
  • Change your passwords. Change your online banking password, making it strong and unique, and consider implementing two-factor authentication for an added layer of security.
  • Scan for malware. Run a thorough malware scan on all your devices to detect and remove any potentially harmful software.

   – Update your security software. Ensure that your devices have up-to-date antivirus and security software to prevent future attacks. 

   – Monitor your accounts. Regularly monitor your bank account activity and statements to detect any abnormal behaviour. 

   – Educate yourself. Stay informed about the latest cybersecurity threats and best practices to protect your online accounts. 

Remember, prevention is better than cure. By being cautious and proactive in safeguarding your online bank account, you can avoid falling victim to cyber-attacks.